Welcome to Khush Bakht! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before using our services.
1. General Information
Khush Bakht is an e-commerce platform offering premium-quality dresses and fashion products. Our website is intended for personal, non-commercial use. If you do not agree to these Terms and Conditions, please refrain from using our website.
2. Use of Our Website
- Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this website.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.
- Product Availability: All products offered on the website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
3. Orders and Payment
- Order Placement: When you place an order on Khush Bakht, you are making an offer to purchase the selected products under these Terms and Conditions. We reserve the right to refuse or cancel any order for reasons such as product unavailability or payment issues.
- Pricing and Payment: Prices are listed in Pakistani Rupees (PKR) and are subject to change. Payments for orders can be made through the available payment methods on our website. We use third-party payment processors to handle payments securely.
- Taxes and Shipping: Applicable taxes and shipping charges will be added to your order during checkout. Delivery charges may vary depending on your location.
4. Shipping and Delivery
- Processing Time: We aim to process and ship orders as quickly as possible. However, delivery times may vary depending on the destination and other factors.
- Delivery Times: Delivery times will be provided during the checkout process. While we strive to meet delivery expectations, we cannot guarantee exact delivery dates.
- Shipping Costs: Shipping costs are calculated based on the weight and destination of your order. You will be notified of the shipping fees before finalizing your purchase.
5. Returns and Exchanges
- Return Policy: We offer a return and exchange policy for products that are unused, unworn, and in their original condition. You must initiate the return or exchange within a specified period after receiving your order. Please refer to our Orders & Returns page for more details.
- Non-Returnable Items: Some items, such as personalized or intimate products, may not be eligible for returns or exchanges. Please check the product description before making a purchase.
6. Intellectual Property
- Copyright and Trademarks: All content on the Khush Bakht website, including images, text, logos, and design elements, is the property of Khush Bakht or its licensors and is protected by copyright and trademark laws.
- Usage Restrictions: You may not copy, reproduce, or distribute any content from our website without prior written permission from Khush Bakht.
7. User Reviews and Comments
- User-Generated Content: We may allow you to submit reviews, comments, and other content to our website. By submitting such content, you grant Khush Bakht the right to use, modify, and display it as we see fit.
- Moderation: We reserve the right to moderate, edit, or remove any user-generated content that violates our guidelines, is offensive, or is deemed inappropriate.
8. Limitation of Liability
Khush Bakht is not liable for any damages or losses resulting from the use of our website, including but not limited to errors, interruptions, or issues related to the purchase or delivery of products. Our liability is limited to the maximum extent allowed by law.
9. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms and Conditions are governed by the laws of Pakistan.
- Dispute Resolution: Any disputes arising from these Terms and Conditions will be resolved through binding arbitration in accordance with Pakistani law.
11. Modifications to Terms
Khush Bakht reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised version will take effect immediately upon posting. It is your responsibility to check this page regularly for updates.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
📩 Email: support@khush-bakht.com
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing Khush Bakht!
